City Express Marriott Playa del Carmen

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City Express By Marriott Playa Del Carmen Room photo

City Express By Marriott Playa Del Carmen Exterior photo

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Key details

Hotel Overview

Av Balamkanche, Lote 4, M-30, Playa del Carmen, 77710

Close to Playa del Carmen Beach

Great

8.1

/10

4.0

3.6

Loved by City Express By Marriott Playa Del Carmen guests

Amicable staff

Clean pool

Comfortable beds

Varied breakfast

Convenient location

Private parking

"As it has been recently renewed, the City Express by Marriot Playa del Carmen is a confortable hotel, with good and clean rooms."

Rocio from Mexico

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"Good location and value for money as we needed only for one night"

Nitin from Netherlands

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"Stayed for 3 nights a week ago. For the good, staff was friendly, short walk to town (about a 20 min walk), room & common areas were clean, the room is a good size and there's complimentary breakfast from 7am to 11am."

Alvin Wong from Canada

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3-star hotel near Playacar beach

Location

City Express by Marriott Playa Del Carmen is located near Playacar, offering convenient access to a small paradise with white sands and crystal-clear waters. The hotel is one of the closest to major attractions like Xcaret and its water parks. Guests can enjoy all the regional sights while being a short distance away from the vibrant activities of Playa del Carmen.

Accessibility

The hotel provides accessible amenities, including elevators and accessible routes from the public entrance. Accessible areas include the entrance to the on-site pool and the fitness center. Meeting spaces are also designed to be accessible for all guests.

Accommodations

City Express by Marriott Playa Del Carmen offers various room options designed for comfort and convenience. Each room features modern decor and essential amenities, tailored to meet the needs of guests. Access is available through interior corridors to ensure additional privacy.

Business Facilities

The hotel boasts meeting spaces equipped for hosting conferences and corporate events. Business travelers can benefit from efficient services designed to accommodate their needs. The location combines convenience and accessibility for those traveling for work.

Relaxation Options

Guests can unwind by taking advantage of the on-site pool, designed for leisure and relaxation. The well-equipped fitness center offers options for guests looking to maintain their fitness routines. The surrounding area provides opportunities for outdoor activities, including beach access and nearby attractions.

Highlights

Location: Near Playacar beach

Accessibility: Accessible Hotel Features

Accommodations: Rooms and Suites Access through the Interior Corridor

Business: Meeting Spaces are Accessible

Must-do experiences

Visit the stunning cenote at Gran Cenote for a refreshing swim.
Explore the vibrant 5th Avenue for shopping and local street food.
Don't miss the Frida Kahlo Museum for a deeper cultural insight.
Try the cochinita pibil at El Fogon for an authentic taste of Yucatan.
Stroll through the Playa del Carmen Market for unique handmade crafts.

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Double Room Two Double Beds
2 persons
22 sq. feet
2 Double beds
Air conditioning
Heating
room details
Queen Room
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Heating
room details
King Suite
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Heating
room details

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Room Rates & Availability Tracker

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Check-in/ Check-out

Amenities

Thoughtful hotel amenities for a comfortable stay

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Shallow end

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Av Balamkanche, Lote 4, M-30, Playa del Carmen, 77710

Explore Playa del Carmen

Explore Playa Del Carmen

Cenote Calavera

10 minutes walking

Natural sinkhole for swimming and diving, offering stunning views and a unique swimming experience in clear waters.

Zona Arqueologica Playa del Carmen

15 minutes walking

Historical Mayan ruins showcasing ancient structures and rich history, perfect for a cultural outing.

Bel Air Animal Park

6 minutes walking

Family-friendly animal sanctuary allowing close encounters with wildlife in a serene environment.

Xaman Ha Aviary

10 minutes walking

Home to a variety of exotic birds, this aviary offers tranquil pathways and vibrant wildlife observation.

Cenote Swimming

10 minutes walking

Adventure seekers can swim in the nearby Cenote Calavera, with opportunities for diving and snorkeling.

Relaxation at Playa Xaman-Ha

15 minutes walking

Peaceful beach choice for sunbathing and unwinding on soft sands with beach clubs providing refreshments.

Shopping at Quinta Avenida

30 minutes walking

Stroll through the vibrant Fifth Avenue filled with shops, cafes, and local art, offering a taste of Playa's culture.

La Parroquia de Veracruz

1 minute walking

Traditional Mexican café known for excellent coffee and pastries, offering a cozy atmosphere.

Oceana Restaurant

6 minutes walking

Seafood specialty with a casual vibe, featuring fresh dishes and ocean views; vegan options available.

Mamma Mia

13 minutes walking

Italian eatery famous for its pizza and pasta in a family-friendly setting that welcomes all.

Los Fundadores Park

20 minutes walking

Park featuring live performances and cultural events, ideal for families and evening strolls.

Kool Beach Club

28 minutes walking

Trendy beach club offering music, cocktails, and beach activities for a lively social scene.

El Cielo Winery

20 minutes driving

Unique experience of winery tours with tastings, perfect for couples and wine enthusiasts.

Transportation Tips

City Centre
Playa del Carmen 17 min · 4600 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 15 min · 4000 ft
Cozumel (CZM) 48 min · 19.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 1 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel City Express By Marriott Playa Del Carmen guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Year renovated:

2011

Number of floors:

Number of rooms:

135

Guest Reviews & Ratings

What Guests Are Saying?

Review score

Based on 154 verified reviews

7.9 /10

Very good

80 %

Recommend

Breakfast

8.3/10

Cleanliness

8.4/10

Comfort

8.1/10

Facilities

8.1/10

Free WiFi

8.4/10

Location

8.4/10

Paid Wi-Fi

6.6/10

Staff

8.3/10

Value for money

8.0/10

Pros

Clean rooms

Good location

Friendly staff

Comfortable beds

Cons

No hot water

Small rooms

Limited breakfast variety

based on 777 reviews

3.5/5

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Questions of the users

About City Express By Marriott Playa Del Carmen

Can I use a debit card in dollars to make a payment, or is cash only accepted in pesos or dollars?

10 April 2025

The only payment method not accepted is by cheque. However, cash payments can be made in either dollars or Mexican pesos.

Is there hot water available in the showers of the hotel rooms?

20 July 2024

Yes, every room is equipped with hot water for a comfortable shower experience.

Does the hotel offer free internet access in the guest rooms?

15 October 2024

Yes, complimentary internet access is available in all hotel rooms.

What activities are nearby for guests who enjoy outdoor fun?

5 November 2024

Guests can enjoy swimming at Playacar beach, known for its stunning white sands and clear waters. The hotel is also close to the adventure-filled water parks in Xcaret.

Are there accessible features available throughout the hotel?

28 May 2025

Yes, the hotel is designed with accessibility in mind, featuring elevators, accessible entrances, and routes to key areas including the pool and fitness center.

How can I get to the on-site fitness center? Is it accessible?

1 January 2025

The entrance to the on-site fitness center is fully accessible, ensuring everyone can enjoy our fitness facilities conveniently.

Is the main hotel entrance accessible for guests with mobility challenges?

9 March 2025

Yes, the main entrance of the hotel is designed to be accessible for all guests.

Are meeting spaces in the hotel accessible to everyone?

12 June 2025

Absolutely, all meeting spaces in the hotel are accessible, accommodating a variety of needs.

Can I enjoy the swimming pool facilities in the hotel if I have mobility impairments?

4 August 2024

Yes, there is an accessible entrance to the on-site pool, allowing guests with mobility impairments to enjoy the facilities.

Will I find the hotel located in a convenient area for activities and attractions?

3 February 2025

Yes, City Express by Marriott Playa del Carmen is ideally situated near popular attractions, including local beaches and various parks, making it easy to explore the area.